Privacy Policy

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Effective Date: 05/03/2026
 

Cook Mobile Service (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide through our website.
 

1. Information We Collect

When you visit our website or submit a form, we may collect the following information:

• Name

• Phone number

• Email address

• Service-related details or messages you provide

This information is voluntarily provided by you when you fill out a contact or service request form.
 

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and service requests

• Communicate with you about automotive services

• Schedule and provide requested services

• Improve our customer experience

We do not sell, rent, or share your personal information for marketing purposes.
 

3. How Your Information Is Shared

Your information is only shared with:

• The owner/operator of Cook Mobile Service

• A trusted third-party technical and hosting provider for the sole purpose of managing and maintaining the website and its functionality

No other third parties have access to your data unless required by law.
 

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
 

5. Data Retention

We retain the personal information you provide for as long as necessary to respond to your inquiry, provide services, and maintain business records.

At this time, Cook Mobile Service does not have an automated data deletion process in place. Information may be stored indefinitely unless a deletion request is made or removal is otherwise required by law.

If you would like your information to be deleted, you may contact us using the information below, and we will make reasonable efforts to comply with your request.
 

6. Your Rights

You may request to:

• Access the personal information we have about you

• Correct or update your information

• Request deletion of your information

To make a request, please contact us using the information below.
 

7. Cookies and Tracking

Our website may use basic cookies or tracking tools to improve functionality and user experience. These do not collect personally identifiable information unless you provide it through a form.
 

8. Third-Party Services

Our website is hosted and maintained by a third-party provider. While they have access to submitted data for technical purposes, they do not use your information for any independent purpose.
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:
 

Cook Mobile Service
(318)751-3044
stephencook2k@yahoo.com